Frequently Asked Questions

1. How do I make an order?

First, you need to select a product.

  • Option 1: Select a category (Medicines, Pharmacy Cosmetics, Children’s Products, Vitamins and Dietary Supplements, etc.), in the selected category, select a subcategory and the product you need.
  • Option 2: Write the product name in the search bar. As you write, the Search will give possible options.

Next, you need to add it to the cart. After you have added your medication or other product to the cart, the system will offer to continue shopping or place an order. When placing an order, you will need to enter your phone, full name, email, address, and other information, if necessary, and select a payment method. After clicking “Place an order” you will receive an e-mail with a description of the order or a call from the pharmacist to confirm the order.

It is also possible to place an order by phone. The order can be placed directly with the help of the pharmacist. In addition, you can check analogs, find out about current promotions, and get more information about your particular medication.

2. How can I pay for an order?

The order can be paid using most of the generally accepted payment methods, including Visa, MasterCard, AMEX, and other. If you have health insurance, please contact our customer support to make sure that we accept it and double-check that your insurance will cover the cost of your order.

3. Is a pharmacist available to speak with me about my medications?

Yes. You can choose a convenient communication method and clarify your uncertainties about your order. The pharmacist can provide a consultation about your new medications or assist when you have changes in your medication intake.

4. How to save money on my medication?

Canadian Pharmacy TogetherRx has very affordable prices, especially when comparing them to prices in the United States. We also provide an option to buy a generic version of the brand-name medication at a fraction of the price. Both are the same when it comes to safety and effectiveness, though. Generic medications are a bioequivalent of their branded counterpart and their manufacturers, accordingly, do incur extra research and other costs that get passed on to the customer.

5. How will medication shipped to my home be packaged?

We know that it is not enough to find reliable suppliers of effective and safe medications. It is also necessary to deliver them to you in good condition. Thus, we make sure that the order is packaged in such a way that no damage is done to the medications. You will receive them in perfect condition, which ensures their safety and effectiveness. Moreover, the contents of your order will be concealed with discreet packaging for another level of privacy. The packaging will have no information about medications and other goods ordered from the Canadian Pharmacy.

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